Start with the role that matches the person using the system. Then move into the feature pages for the screens they will actually touch.
Type a role, workflow, or feature name like CDA, BPO Review, Task Template Design, or Asset Center to jump to the right public guide.
Each role below links to its own public page with purpose, main areas, daily workflow, what the role can do, what it should avoid, and what success looks like.
Admins control configuration, user access, workflow standards, monitoring, and operational safety across the site.
Brokers manage their own company profile, users, workflow cadence, and assignments without gaining full system-admin authority.
Asset Managers coordinate the property lifecycle from assignment through stabilization, marketing, offer handling, and close.
Agents and brokers provide valuation work, market intelligence, and assigned production support.
Transaction Coordinators focus on contract packets, signature readiness, delivery timing, and close-related follow-through.
Clients submit requests, monitor progress, and retrieve finished work without seeing internal operations noise.
Buyer users review inventory, submit offers when allowed, and monitor offer activity from a limited, buyer-safe workspace.
Vendors perform approved field work, document completion, and keep compliance details current.
These are the major operating workflows that drive stage-based tasking, transition rules, blocker handling, and oversight in the platform.
Designed to secure a listing, prepare the property for market, launch cleanly, and manage offer-to-close activity with clearer milestones.
Built for borrower engagement, valuation, workout strategy, and short sale or foreclosure transition decisions before full REO handling begins.
Focused on securing the property quickly, preserving value, preparing the asset for disposition, and controlling lender carry costs with stronger stage control and task intelligence.
Supports institutional, corporate, and broker-direct operations with stronger due diligence, company-specific cadence, and controlled reporting.
Every major workspace below links to its own public instruction page with audience, purpose, capabilities, and step-by-step usage notes, including newer control areas like BPO Review, Task Template Design, Workflow Map, Workflow Exceptions Center, Security Audit, QA Mission Control, and Auth Health.
Provides the front door into the platform and role-based routing.
Shows a role-focused workload view with due-now work, blockers, quick actions, and next-step guidance.
Lets users maintain their own profile details without editing access rights.
Central detail view for a single asset, with next action, stage journey, blockers, and related workbench tools.
Portfolio view across asset statuses and next actions.
Shows due dates, scheduled checks, and calendar-based obligations.
Aggregates reporting for asset operations.
Captures service-intake requests outside a standard BPO request.
Preserves communication history and notes.
Displays inventory before or outside a standard active listing experience, with private marketing controls for owner-side users.
Creates a new BPO intake request with faster autofill and internal auto-assignment.
Tracks request intake, assignment, and queue movement.
Handles end-to-end BPO production and report generation.
Finds and reopens prior BPO reports.
Tracks request-stage execution and workflow tasking.
Lets managers order multiple BPO opinions on one property, compare them side by side, request rework, and approve the final result.
Stores offer rounds, buyer details, status, dates, pricing, and negotiation notes.
Tracks required contract documents and signature readiness.
Holds transaction checklist logic and document readiness around the live transaction.
Creates and routes commission disbursement agreements.
Shows the client's own request progress and linked asset visibility.
Provides completed deliverables to the client.
Tracks submitted buyer-side offer activity.
Captures vendor onboarding requests and compliance details.
Tracks vendor quality, responsiveness, and compliance.
Captures vacant-inspection field work.
Controls platform configuration, workflows, rights, client theme packs, and operations tooling.
Designs workflow cadence, stage-based task templates, status lanes, and transition rules from one control center.
Shows a visual workflow diagram of how an asset can move, including automatic and manual paths.
Collects blocked files and workflow holds into one focused operational screen.
Shows a live user access matrix and audit-ready view of platform rights.
Provides a release-testing cockpit with readiness scans, regression checks, smoke scripts, and saved signoff sessions.
Shows public site traffic, cookie-consent choices, page popularity, visitor IP details, and current signed-in session visibility.
Shows the state of sign-in, account readiness, and mail delivery path health.