Public Workflow Guide
Cowtown Asset and Transaction System (CATS)
Dedicated directions for one workflow type at a time.
Workflow Guide
Loss Mitigation Workflow
Built for borrower engagement, valuation, workout strategy, and short sale or foreclosure transition decisions before full REO handling begins.
Best Fit
Distressed assets where borrower engagement, valuation, and exit strategy must be documented before REO conversion.
Primary Objectives
- Prevent foreclosure where possible
- Minimize lender losses
- Provide occupancy and condition reporting
- Support short sale, deed-in-lieu, or workout resolution
Stage Order
- Asset Assignment
- Occupancy Verification
- Borrower Engagement
- Property Valuation
- Resolution Strategy
- Short Sale Process
- Escalation / Foreclosure Transition
Automatic Triggers
- Request and asset workflows can apply immediate intake tasks so managers do not have to build the first task stack by hand.
- Status changes can create the next operational tasks when a file moves into a new stage.
Manual Decisions
- Borrower contact strategy, lender decisions, and foreclosure escalation still depend on case-by-case review.
Branch Highlights
- Files can branch toward short sale, deed-in-lieu, or foreclosure transition based on the documented resolution path.
Control Points
- Use Workflow Exceptions Center to surface files that are stuck or need escalation.
Workflow templates can be refined in Task Template Design and reviewed in Workflow Map, but this public page explains the intended sequence, automation, and operating purpose of the workflow.