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Public Feature Guide
Cowtown Asset and Transaction System (CATS)
Dedicated directions for one feature at a time.
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Vendor & Admin Tools

Workflow Exceptions Center

Collects blocked files and workflow holds into one focused operational screen.

Who Uses This Feature

Admin, Broker, Asset Manager Vendor & Admin Tools

What This Feature Can Do

  • Buckets critical holds, workflow holds, contract holds, closeout holds, and overdue task holds
  • Provides jump links into the exact fix area
  • Supports quick in-place actions for common contract exceptions

How To Use It

  1. Use this when files are stuck and the team needs one cleanup queue instead of hunting through many pages.
This page explains the purpose and normal use of the feature. Actual access to the live feature still depends on the signed-in user's approved role and rights.